The HCD Model: Your Care, Your Team
Our unique care model puts you in control. You choose the people who support you, and we handle the employment, training, and nurse-led oversight to ensure the highest quality care.
You choose the people who support you — often trusted friends or family — and we take care of everything else, from training and compliance to ongoing nurse-led support. It’s care that feels personal, because it is.
How the HCD Model Works
1. Nurse-Led Assessment
We start with a detailed consultation to understand your care needs, goals, and preferences.
2. You Choose Your Team
Select the carers you trust — friends, family members, or people from your local community.
3. We Employ & Train Them
We handle the recruitment, pay, training and compliance, so your team is professionally equipped and CIW-compliant.
4. Ongoing Support & Flexibility
You set the schedule and direct the care. We provide regular nurse oversight and support to keep everything running smoothly.
What Makes the HCD Model Different?
- Choice: You decide who supports you.
- Control: You choose how, when and where care is delivered.
- Expert Support: Ongoing guidance and training from our experienced nursing team.
- Professional Delivery: Every team is fully employed, trained and managed to CIW standards.
- Local Connection: Carers who understand your community and values.
Real Partnership, Real Independence
At HomeCare Direct Wales, we believe the best care happens in partnership. You're not just part of the process — you lead it.
With the right support, the right people, and the right model behind you, independent living becomes not just possible, but personal.
Ready to Build Your Team?
Our expert team is here to help you take the first step.
Contact Us Today